Website Design Townsville    Flinders Street, Townsville City QLD 4810    0413 651 740

Privacy Policy

Privacy policy for Website Design Townsville

This privacy policy for Website Design Townsville explains in plain English what information I collect through this website, why I collect it and how I look after it.

Who This Policy Covers

A sole trader web design business

Website Design Townsville is a sole trader business run by Nick Fritzkowski. In this policy “I” and “me” means Nick and “you” means anyone who visits the website or gets in touch.

I take privacy seriously and I use the Australian Privacy Principles as the guide for how I handle personal information. This policy applies to information collected through website-design-townsville.com.au, by email and by phone.

What I Collect

Only what I need to reply to you

When you send an enquiry through a form on this website I collect the details you choose to give me. These may include the following.

How I Use Your Information

To answer your enquiry and do the work

I use your details to reply to your enquiry, prepare a quote, deliver the work you ask for and keep in touch about that work. I may also keep a record of emails and calls between you and me so I have the history of your project.

I do not sell, rent or trade your personal information to anyone. I do not add you to a marketing list unless you ask to be added.

Cookies and Google Analytics

How visits to this site are measured

This website uses Google Analytics to understand how people use the site, such as which pages are visited and how long people stay. Google Analytics uses cookies, which are small files stored in your browser. The information is collected in a way that does not identify you personally to me.

You can block or delete cookies in your browser settings. You can also install the Google Analytics opt out browser add on to stop your visits being measured. The site will still work if you do.

Sharing With Others

Only the services needed to run the business

Your information may be stored or processed by the trusted services I use to run the business, such as my email provider, website hosting and accounting software. Some of these providers may store data outside Australia.

I will only share your information with anyone else if you agree to it or if I am required to by law.

Keeping Your Information Safe

Sensible steps to protect it

I take reasonable steps to protect your information from misuse, loss and unauthorised access. That includes secure passwords, two step login where it is available and keeping software up to date.

I keep your information only for as long as I need it for the work or for my business records, then I delete it.

Accessing or Correcting Your Details

Just ask

You can ask to see the personal information I hold about you, ask me to correct it or ask me to delete it. Send me an email and I will respond within a reasonable time.

If you have a concern about how I have handled your information, please contact me first so I can try to sort it out. If you are not satisfied, you can contact the Office of the Australian Information Commissioner.

Contact and Changes

How to reach me about privacy

For any privacy question, email [email protected] or call 0413 651 740.

I may update this policy from time to time. The latest version will always be on this page. This policy was last updated in October 2026.